Responsible Gaming
Our Commitment to Responsible Gaming
At Caffe Momento, we believe that online casino gaming should be an entertaining pastime, never a way to earn money or solve financial problems. We are committed to promoting responsible gambling practices and supporting our players.
Age Verification
Online casino gaming in the United Kingdom is strictly regulated and only available to individuals aged 18 years and over, or the legal gambling age in your jurisdiction, whichever is higher.
All players must verify their age before opening an account and placing bets. If you are under 18, we strongly encourage you not to gamble.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following warning signs in yourself or someone you know, please seek help immediately:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to try to recover money
- Hiding gambling activity or lying about the extent of your gambling
- Unable to reduce or control gambling behaviour
- Neglecting family, work, or personal responsibilities due to gambling
- Gambling to escape problems, anxiety, or depression
- Experiencing withdrawal symptoms when trying to stop (irritability, restlessness)
- Borrowing money to fund gambling activities
- Damaged relationships due to gambling
- Feeling guilty or anxious about your gambling habits
Self-Help Tools and Safer Gambling Features
Most reputable online casinos offer built-in tools to help you gamble responsibly:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit
- Loss Limits: Set a maximum amount you are willing to lose over a specified period
- Betting Limits: Restrict the maximum stake per bet
- Reality Checks: Regular pop-up reminders showing how long you've been playing and how much you've spent
- Time-Out (Cool-Off Period): Temporarily suspend your account for a set period (hours or days)
- Self-Exclusion: Permanently or temporarily close your account and exclude yourself from gambling
We recommend using these tools proactively to maintain control over your gambling habits.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
United Kingdom
- GamCare – Free counselling and support service
www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Register for multi-operator self-exclusion across UK licensed gambling sites - Gamblers Anonymous – Peer support meetings
www.gamblersanonymous.org.uk
International Support Organizations
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Take Action Today
If you think you may have a problem with gambling, please seek help immediately. Problem gambling is a treatable condition, and support is available.
Remember: gambling should only ever be for entertainment. If it has stopped being fun, it's time to reach out to one of the organizations listed above.
Your wellbeing is important to us.